Terms of Service

1. Acceptance and service description

These terms govern the use of the website and online booking system of By Brito Beauty Salon (80 Miracle Mile, Coral Gables, FL 33134). By checking the acceptance box during booking, you confirm that you have read and accept them.

The salon operates by appointment only. The online system lets you book hair services, manage your appointment through a personal link and, where applicable, pay a deposit to confirm it.

2. Your information

You agree to provide truthful, up-to-date information when booking. Your cell phone number is required: we use it to send you appointment notices and to reach you in case of urgency, as described in our Privacy Policy.

3. Bookings and deposits

• Some services require a deposit to confirm the booking. The amount is always shown before you pay.
• If the service requires a deposit and payment is not completed within the time indicated during booking, the reservation expires and the slot is automatically released.
• The deposit is credited toward the final price of the service on the day of your appointment.
• We reserve the right to reschedule an appointment due to force majeure; in that case we will contact you and your deposit remains fully applied to the new date.

4. Prices

The prices published on the site are informational. Many of our services are priced according to hair length and condition: for those services the site shows "from" prices and indicative tables by length, and the final price is confirmed at the salon after evaluating your hair, before the service begins. Fixed-price services are charged as published at the time of booking.

6. Card on file

By paying the deposit with a card you authorize it to be stored securely by Stripe (we never see or store its details) and to be used for future charges that you expressly authorize. Other than your booking deposit, we do not charge your card without your authorization. Signing up for an auto-renewing membership is one such authorization: its recurring charges are described in section 8.

7. Payments

Online payments are processed by Stripe or PayPal on their certified platforms. By Brito does not store card numbers. In-salon payments may be made in cash or by card. All prices and charges are in U.S. dollars (USD).

8. Memberships

In addition to individual appointments, the salon offers memberships. Before you sign up, each plan states its price, the services included each month, its discounts, its minimum commitment and whether it renews automatically. The plan's terms at the time you sign up are kept for as long as your membership stays active, even if we later change the plan for new members.

• Periods and first payment: memberships run by calendar month. When you sign up you pay in advance the initial payment stated by the plan, which may cover one or more months. If you sign up after the 15th, your first period extends to the end of the following month at no extra cost.
• Automatic renewal: recurring plans renew automatically and are charged on the 1st of each month to the card you saved when signing up, until you request cancellation. We will email you a reminder a few days before each charge. Prepaid plans are paid once and do not renew.
• Using included services: each included service belongs to a month and must be used within it; it does not roll over or transfer to another month, and unused services are not refunded or deducted from the fee. A service counts toward the month of the appointment date. If the plan sets a limit (for example, one per week), additional uses are charged at the price stated by the plan.
• Appointments with included services: if you cancel more than 24 hours in advance, the service becomes available again that month; if you cancel 24 hours or less before, or do not show up, it counts as used. If we are the ones who cancel or reschedule, we will help you use it.
• Declined charge: if a charge cannot be completed, we will retry it and let you know. Meanwhile you cannot book included services. If the payment is not resolved, the membership may be terminated.
• Commitment and cancellation: each plan states its minimum commitment. You may request cancellation from the salon at any time; it takes effect at the end of the commitment and provided you give at least 7 days' notice before the next charge (or the number of days your plan states). With less notice, one last charge will be made and the membership will end at the end of that month. We will confirm the cancellation in writing with the date your benefits end. There are no refunds for periods already started.
• Booking priority: depending on the plan, members can book further in advance than other clients.
• Birthday coupon: if your plan includes it, on your birthday you will receive a single-use discount coupon, valid for the period stated by the plan, for services not included in your membership. It is a promotional discount: it is not a gift card, has no cash value and cannot be combined with other discounts on the same service.

9. Communications

By booking you agree to receive transactional communications about your appointment (confirmations, reminders and change notices) by email, SMS or WhatsApp. Marketing communications are optional and governed by the Privacy Policy.

10. Conduct and right of admission

We reserve the right to refuse or discontinue service in the event of disrespectful or unsafe behavior toward our team or clients, and to block access to the booking system in case of fraudulent or abusive use (for example, repeated bookings without attending).

11. Limitation of liability

Our team works with professional products and top-level techniques, and will advise you honestly about what can be achieved with your hair. Even so, beauty service results depend on factors specific to each person (chemical history, hair condition, previous treatments), so we do not guarantee a specific aesthetic result. It is your responsibility to inform us of allergies, sensitivities or previous chemical treatments before the service begins.

To the maximum extent permitted by law, By Brito's total liability to you is limited to the amount paid for the service in question.

12. Governing law

These terms are governed by the laws of the State of Florida, United States. Any dispute shall be submitted to the competent courts of Miami-Dade County, Florida.

13. Changes and contact

We may update these terms by publishing the new version on this page, with its version number and date in the header. For any questions:

By Brito Beauty Salon
80 Miracle Mile, Coral Gables, FL 33134, United States
Phone: +1 (305) 699-7089